Collector - Insurance

Baptist Health

Job Description

- Experience is preferred

The Collector(Insurance) Position is responsible for resolving all outstanding insurance account balances over 30 days old and related documentation in order to receive payment in a timely manner. The Collector will utilize multiple computer systems and electronic payer systems on a daily basis. The Collector is instrumental in facilitating organizational/departmental process and procedure improvements. The Collector is responsible for updating patient account notes to reflect the aggressive collection logic necessary for expediting payments. Collector II and III are based on the career ladder guidelines set forth by the department. In performance of these duties, this role is responsible for and includes but not limited to the following:

Education/Experience: High school diploma or equivalent required. Previous background of working in a healthcare related field, with knowledge of third party payers for at least 1 year preferred. Previous background of working with healthcare insurance companies to resolve payment complications preferred. PC experience required with knowledge of Excel and Word applications. Healthcare collection experience preferred.

License/Certification Required: CPAT/CPAR certification preferred.

Knowledge, Skills, Abilities:
One year of date entry required.
Ability to read and write proficiently.
Good Math skills.
Excellent communication skills, both verbal and written.

Employment Type



Day shift